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Eharmony Review in 2022: Find Your True Love

Eharmony Review in 2020
About Site
Active Audience 89%
Quality Matches 88%
Popular Age 18-45
Profiles 750 000
Reply Rate 88%
Ease of Use 8.7
Popularity 9.2
Fraud Very Rarely
Registration Free
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Pros and Cons

  • Broad membership pool
  • Sophisticated matching algorithm
  • Both text messages and video calls are possible
  • Messaging is possible after upgrading to the paid subscription
  • No one-month subscription package
  • Long registration process

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The eharmony website belongs to the dating websites that use an intelligent matching system to select compatible matches to its members. The website was launched in 2000 and since then maintains a good reputation and a truthful membership base. Like other transsexual dating sites, there are free and paid membership with good functionality and, what’s more important, valid security technologies. You will have time to get acquainted with the website for free, but as soon as you are ready to establish contact with other members, you will need to upgrade.

Website’s Design And Navigation

Website’s Design And Navigation

The design of the eharmony website is simplistic and easy to navigate. The basic features are located next to the profile features and labeled with easy-to-understand symbols. The Match list is arranged simplistically and neatly, containing only the necessary information under the picture. You won’t see much of the advertisement except for the invitation to upgrade to the premium membership.

List Of Special Functions

This section of the eharmony review introduces site functions. Among the free tools available to basic members are sending winks, sending ice-breakers, and sending questions generated by the eharmony website.

Sending smiles is the simplest way to tell that you are interested, especially if you are a newcomer on the website and don’t have a paid subscription yet. You will see the smiley symbol under the profile picture. Another way to initiate contact is to send questions. There is no limit on questions.

Favorite a Match. To keep all matches in one place to access them any time, you can add them to the Favorites tab. To add the profile to the list, press the star symbol at the top right on the picture. If you entered the match profile, you could find that function on the Menu bar in the top right and press “Add to Favorites” and then the star. To delete a profile from the favorite list, click the star icon once more.

To be sure you match with the right people, you can edit the Match Preferences, such as faith, education, etc. to do that, go to the Matches tab at the top of the home page, and review your preferences at the bottom of the page. If you want to make adjustments, press the “Change Match Preferences” button.

Narrowing down the search is not always advisable because not all people fill all the sections. There might be not many people matching certain criteria, such as distance, ethnicity, beliefs, smoking, and drinking. But it never hearts to try. Also, pay attention that the matching system on eharmony automatically takes education and income into account. Premium members can remove the restrictions and choose “all.”

Besides Match Preferences, you can additionally filter your matches. Go to the Matches tab and find a section called “Filtering Matches According to Interests” next to the Match Preferences. You will see the filter criteria based on Music, Sports, and Outdoor Activity in the drop-down menu. You can check one option from each section, and in the “Number of results,” you will see how many matches you have. To apply filters, press the “Filter Now” button. However, remember that only profiles with the filled sections will appear after filtering. To reset, press the “Remove Filter” button. This function is only available to Premium subscribers.

Another paid feature includes the video calls that become available after initiating the contact and exchanging at least three messages from both sides. The icon appears in the chat with the according member.

If you want to look for people outside the recommended matches, you can purchase a what if service that generates 30 additional matches for you.

Accesing Eharmony From The Mobile Device

Accesing Eharmony From The Mobile Device

The website is dedicated to providing first-rate services to its clients and not only developed the browser compatible with mobile browsers, but an application that can be downloaded to both Android and iOS devices with no charge. All features of the eharmony website are available in the application. You can quickly scroll down the profile list, view them and chat.

To install the eharmony application, you will need 72 Mb of free space on the Android device with at least 5.0 version and 89.3 Mb with at least 12.0 version for iOS device. Most of the reviews in the iTunes Store are positive, and the app received a 4.0-star rating. The Android device users are less satisfied with the application and rated it only with 2.6 stars.

Security Features On The Eharmony Website

Security Features On The Eharmony Website

The website has a mobile phone number verification process to ensure the genuineness of its members. You will see the SMS verification symbol in the profile.

The website has introduced two-factor authentication to avert unapproved access to the user’s profile to secure access to the profile. If the access to the profile is done from the unusual device or internet browser, the system generates code sent to the email to confirm the entry. The verification code is valid for 6 hours. Each time you access the profile from a new browser or device, you need to undergo this procedure.

The eharmony website is also devoted to providing a secure and inclusive community. If you experience a hate of any kind or violence towards you, do not hesitate and report the abusive match to the Trust and Safety team. The actions that should be reported immediately include offensive or degrading statements or images, content that boost harmful or negative stereotypes, promoting violence, etc. You can report a profile from the drop-down menu on the upper right-hand side by clicking “Suspicious Profile?” and stating the reason for concerns.

Joining The Eharmony Community

Joining The Eharmony Community

Joining the eharmony community is not complicated, but might be a little time-consuming. Start with entering your gender, desired partner gender, email, and strong password. Then, the website needs you to answer the questionary to select the most compatible dates for you with the help of a smart matching tool. This step is unavoidable, but the website ensures that their Compatibility Quiz matches people with a perfect balance of compatible and contrast characteristics. Eharmony suggests to answer honestly and spontaneously. After completing the test, you will see the results that you can compare with your matches.

Besides the test, you can also specify some traits of your desired partner, such as height, ethnicity, etc. in the search filter. And don’t forget to upload a nice-looking picture to your profile. It is suggested to post a picture where you are alone, better be a headshot, smiling on the pleasant background. No nudity, children alone, pets, or landscapes, offensive gestures are allowed.

The bisexual members who want to be able to search for both gender need to create two separate accounts. The Compatibility Quiz, the core of the matching algorithm on the eharmony website, is based on the gender-related questions. If you are a non-paid member, you need to create a separate account registered on a different email address. When you decide to purchase the membership for both accounts, contact the Support team after the creation of the second profile, tell your IDs and both email addresses, and the website will offer you a discount for both subscriptions.

Editing Information On My Eharmony Profile

Editing Information On My Eharmony Profile

Depending on the information you desire to change, you need to follow different instructions.

If you indicated the wrong gender during the registration, the best way is to terminate the incorrect profile and go through the registration process again since the Personality quiz is based on gender. However, premium members can transfer the information from the deleted profile to the new one through the customer support.

If you wish to change the username, you need to go to the “Edit Profile” tab from the home page at the top of the screen, then press the current username next to the profile picture and enter the desired username in the opened window. When you have finished, press the save button.

In case you need to change your birth date, you need to contact the Customer Support via the Help page. Write your message and include to correct date of birth in the following format: MM/DD/YYYY.

Similarly, to change any other information in the profile, go to the “Edit Profile” tab and press the edit button at the section you want to make changes to, and press the save button in the end.

As for the retaking eharmony’s Compatibility Quiz, it is possible during the purchasing the premium membership. However, it is not suggested since the test requires to answer the questions unconsciously without thinking much.

Starting Communication On The Website

Starting Communication On The Website

As mentioned in this eharmony review, matching is done based on the compatibility score of the personality questionary. Each match profile has the “Compatibility” section, where you can see in which area you have similarities. The range of compatibility lies between 60 and 140 points. You might start looking closely at people that have 100 and higher points and consider sending like at least. 110 is an above-average count, so don’t hesitate to start a conversation with these members.

It is possible to see only those who are online among the match’s list. If you want to see more matches, you can try to adjust your search filter to different preferences, such as broadening the search by destination or the age range. If it is not helpful, then you need to wait until the website updates your match’s list. The list is updated daily on eharmony. Premium members can look for people outside the compatibility range.

You can start communication by sending an ice-breaker. It is an incredibly convenient tool when you are not sure about the person. The ice-breaker tool also helps to show how you two harmonize. When sending ice-breaker, pick one picture of 5 suggested pairs. Then your match will do the same, and in the end, you can compare results. You can find the ice-breaker function on the match’s profile above the inbox tab or the message tab.

The unpleasant news for eharmony free members is that messaging service is available only to premium users and is limited to texting. If you already established a connection with someone and exchanges six messages, you can access the Video Date feature to met online before deciding to meet offline. You will see the plus button if you access from mobile application or video camera sign in web browser version in the chat. Set a date for the call and go ahead. Before the first call, you will be asked for permission to access your camera and microphone.

Removing A Sent Message

Removing A Sent Message

Unfortunately, once the message was sent, it can not be removed.

Activity Notification On The Website

Eharmony only shows who is currently active among your match list. The online status is indicated by the green dot on the profile picture. Also, you will see when the member was active last time. This information is shown below the picture in the match’s list. Additionally, if your match was inactive for more than two months, they will be automatically removed from your list.

Moreover, the Online Right Now function shows the most active matches on the eharmony website. The chances they will answer to your message are also high.

Sharing Contact Details Over The Eharmony Profile?

First of all, none of the transsexual dating sites would recommend sharing your contact details before you get to know another person. Moreover, you are not allowed to include your contact info in pictures or other parts of the profile for personal security reasons. The profiles and pictures undergo checks before being published. You are suggested to give your contact information only after being confident in that person.

What Are The Prices On The Eharmony Website

What Are The Prices On The Eharmony Website

This dating site offers a couple of different subscription packages. However, there is no short period subscriptions, and the subscription costs start at 59.90 USD for a six-month package. Users who are confident they want to stay with eharmony for longer will have to pay 35.90 USD monthly for a twelve-month subscription. Finally, the most dedicated members will pay just 25.90 USD a month for a twenty-four-month plan.

The website accepts payment through debit and credit cards (Visa, MasterCard, Discover, or American Express) or other debit cards that have a MasterCard or Visa logo, and PayPal.

Compared to many other transgender dating sites, eharmony offers thought-out payment options to its users. You can make a one-time payment, two-time payment, and divide the total amount of the membership price into two payments and three-time payment, dividing the bill into three payments. Like many other dating sites, there is an auto-renewal service for further subscriptions that can be turned off at any time.

What Is Free On Eharmony?

The eharmony website offers some services to be used by non-paid members. First of all, signing-up for eharmony is entirely free. After finishing the compatibility test, you’ll be able to view your matches according to the Match preferences you are free to set in searching filter and see the compatibility rate. As a non-paid member, you can preview basic profile information.

You can use the primary communication feature, namely, send ice-breakers and see if your matches respond to you. As a primary member, you can also add favorite profiles to the list and access them later. When you are ready to take the communication to the next level, you will need to purchase one of the subscription packages.

Nevertheless, you can respond to the first message at no charge. Additionally, free members can also browse anonymously on the website and see a list of recent visitors to their profile.

Seeing Who Added You To A Favorite List As A Basic Member On Eharmony?

Seeing Who Added You To A Favorite List As A Basic Member On Eharmony?

Unfortunately, you need to upgrade to the premium membership to see who added your profile to the Favorite list.

Are Prices At Eharmony Expensive?

The prices of the premium subscription are average compared to the dating websites with similar functionalities judging from the various eharmony reviews.

Functions Included To The Premium Membership

You are free to upgrade any time you want on the website. There is no rush at purchasing a subscription without getting acquainted with the platform and membership pool. As mentioned in the eharmony review already, the full communication is available between paid members on the website. This way, eharmony ensures that only serious people stay in the community and reduces fakes and scammers.

Besides messaging functions and enlisting your profile among trusted members, the website offers enhanced search functions and the ability to search outside the matching criteria. Once you have come across an attractive profile, you can view all the information, including pictures. Besides, you will see how many people are interested in you, visit your profile page, and added it to their favorite list.

Cancelation Of Membership And Subscription

If you decided to leave the eharmony’s community and want to delete your profile, follow these instructions. A non-paid member or one that has canceled paid subscription need to go to the drop-down menu under the profile picture and press the “Data & settings” button. In the “Profile Status” section, press “To permanently delete your profile” and then press “here.”

At the next step, you will be asked to confirm the permanent termination of your profile with the password. Remember that after deleting your profile, all the information will be deleted as well, and it won’t be possible to restore the data, list of contacts, and exchanged messages.

If you obtain premium membership and want to cancel the subscription, you need to deactivate the automatic renewal before the end of the term of your current subscription. The eharmony review reminds you that once your paid membership is terminated, you won’t be able to send and read messages and view all information in others’ profiles.

To cancel subscription through the web browser, log into the account and open the drop-down menu under the profile picture. Then, press the “Data & settings» tab and choose the “Amend subscription” button. You will be asked to confirm the action by entering the password. After reading the terms of the cancellation of auto-renewal, press the link and continue. Pay attention that if you have not finished your current payment obligation, they will still take place.

In case you paid for eharmony’s subscription through the Apple account, you need to manage the subscription auto-renewal through the iTunes settings. If you have questions about how to do that, you need to contact Apple’s customer support team.

Hiding the profile might be an alternative option for termination. In order to hide the profile from the matching list, go to the Data & Settings tab in the drop-down menu next to the profile photo, and find the “Profile Visibility” section. There, press the green slider. Then the banner will notify you that the profile is in invisible mode. This change will be applied immediately, and your account will disappear from the Matches list of others, but you will no disappear from lists of members who have contacted you or added to their lists already.

Contacting The Customer Support

If you have any questions and can’t find the answer at the Help section, you can contact the eharmony’s support team by pressing the ‘Contact Customer Care’ link at the bottom of the help section, under the article “CONTACT CUSTOMER CARE.” You can reach Customer Support 24×7. They assure their members that they will reach you back within 36 hours after receiving your message.


This dating site is suitable for anyone who is seriously looking for a partner. Like many transsexual dating sites, you will have to pay for a membership to communicate with members. However, judging from the testimonials, the eharmony website is worth the money.

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